FAQs

Do you offer delivery and pick up?

Yes! In fact, we require it. We are here to make your event as joyous and stress free as possible. Let us do the work for you!

  • Delivery and pick-up starts at $50, if your location exceeds 35 miles outside of Nashville, we charge $5/mile (not to exceed 75 miles)

What are the hours?

We understand events happen at all hours, and we want to be there to help! If delivery and pick-up is "out of our time" please refer to the pricing below.

  • Pick-ups after 9PM: $100 additional charge

  • Pick-up after 10PM: $150 additional charge

  • Pick-ups after 11PM: $200 additional charge

  • Pick-ups after midnight: $300 additional charge

    • We will work with your venue for next day pickups to avoid these fees when possible. This will depend on the venue allow us, if the rental is needed the following morning, and if we can fit it into our schedule the next day.

Do you require payment in full at booking?

Yes, we require payment in full at the time of booking!

What is your cancellation policy?

After the contract is finalized and your event date is confirmed, no other clients will be able to book the rentals reserved for your event. Rentals can be canceled if a written notice is provided at least 30 days before the event. If you cancel more than 30 days in advance, you will receive a 50% refund to the card on file, unless a special order was made for items specific to your event.

Are items suitable for outdoor use?

Our products are best designed for indoor use. While we will do everything we can to reinforce the bases and frames if being used outdoors, there are just some weather scenarios that will not allow for outdoor use.

If I have an outdoor event and it rains, am I responsible for bringing everything indoors?

While our rentals are at your event, we ask that you treat them as your own. They are not suitable for wet weather and will be damaged if kept in the rain. Please move them to shelter if weather presents!

I’m envisioning something that you do not have in your current inventory. Do you take custom orders?

Of course! We always want to help, if we can. To do so, we will need additional lead time, and custom pricing will be applied. Regardless, just ask!

Can you work with my event venue or event planner directly?

Yes, absolutely! Let us coordinate for you.

Can I see the flowers in person before renting?

We are unable to provide in-person showings at this moment. However, all the photos displayed on our website and social media are captured by us and accurately represent the items available for rent.

How early should we book?

We recommend securing your date as soon as possible. We do not have multiples of our current rentals, everything is first come first served!